Connecting Communities One Appliance at a Time
We’re dedicated to supporting the Upstate South Carolina community by offering affordable washer and dryer rentals. Whether it’s for a fresh start or a temporary need, we provide reliable solutions to help our neighbors thrive and make everyday life more convenient for everyone.
Quality Appliances, Delivered with Care
Your Go-To Partner for Everyday Essentials
Major Brands
Choose from top appliance brands you trust, like Whirlpool, Maytag, GE, Amana and more, offering reliable performance and quality for your needs.
Easy Payments
Flexible payment plans make renting appliances simple, affordable, and stress-free for every budget.
Delivered & Installed
We deliver and install your washer and dryer quickly, cleanly, and professionally, so you can enjoy hassle-free convenience right away.
Free Maintenance
Enjoy peace of mind with repairs included free of charge — our team keeps your rental appliances running smoothly, hassle-free.
Simple, Affordable Pricing
Reliable Top Brands: Whirlpool, Maytag, GE, Amana and more!
Easy Delivery & Installation to anywhere in Greenville or Spartanburg counties
Flexible Payment Options: Most forms of payment accepted
No Credit Checks, Interest Charges, or Late Fees
Free Repairs - We Handle Everything!
Option to Purchase Available
From $60 per month
* First month's rent and delivery fee due on day of delivery.
Still need time? Contact us with your questions
Contact Us
You may call us Monday - Saturday from 8am - 7pm at 864-278-5388.
Or, submit the form below and we'll be in touch to answer your questions.
* Messaging frequency may vary. Message and data rates may apply. You can opt out any time by texting STOP. For assistance, text HELP or visit our website at https://upstateappliancerentals.com. Visit our Privacy Policy page or Terms of Service page for details.
Reserve Your Rental
Follow the simple process below
Congratulations!
You have successfully reserved your rental with Upstate Appliance Rentals!We are very excited to serve you and your family. We are on a mission to provide quality, affordable appliances to the Upstate. And you have just made your community a little bit brighter!Share the love by liking our socials and leaving a review. It would mean the world to us!
We will be in touch shortly to confirm your delivery time and get you prepared for the installation!Please remember, your $99 down payment will be charged on the day of delivery. Equipment installed is subject to inventory availability on day of delivery.
Terms of Service
Last Updated: 3/18/2025Welcome to Upstate Appliance Rentals, LLC! These Terms of Service ("Terms") govern your use of our washer and dryer rental services (the "Service"). By using our Service, you agree to these Terms. Please read them carefully before renting from us.---1. Eligibility & User Requirements
• You must be at least 18 years old to rent our appliances.
• A valid payment method and delivery address are required.
• You agree to provide accurate and up-to-date personal information.2. Rental Agreement
• Monthly Fee: Rates start at $60 per month per set of washer and dryer (Standard), plus tax. Deluxe is $85 per month and is reserved for brand new, stackable, digital, and/or luxury units. Rent is due First month is due on the day of delivery.
• One-Time Delivery Fee: $40 per set, charged on the day of delivery, to any address in Greenville or Spartanburg counties in South Carolina. Deliveries outside of this area is subject to review and milage upcharge.
• Booking Fee: $1, to gather customer data, save info in system, reserve booking date/time and the rental units. Refunded on collecting the first monthly payment.
• Credit Card Processing Fee: $2.50 per swipe, except on the booking fee.
• Billing: Payments are billed automatically on a recurring monthly basis. Your due date is the day of the month that you were installed. You may change payment information on the Customer Portal.3. Payment Terms
• Timely Payments: On-time payments are very much appreciated. Please remove any stops or holds on your accounts for our invoices. Charges from us will appear as UPSTATEAPPLIANCERENTAL on your bank statement.
• Late Payments: Communication is crucial: if you expect to be late on a payment, please reach out to us before your due date. We are more than willing to work with you — we understand that unexpected situations happen.
If a payment is late, we will make automatic collection attempts for the next 14 days. Our team will contact you on day 1 and day 14 via email, phone, and text message to remind you and arrange payment. If a payment remains unpaid for 14 days after the due date without any communication from you, your service will be suspended.
We do not charge late fees: If your account is uncollectable, we will initiate the process to recover our equipment. Please make arrangement for us to retrieve our property within 48 hours. Failure to do so may result in legal actions.
Our goal is always to resolve payment issues collaboratively. We truly don’t want things to escalate, so please keep the lines of communication open with us.
• Subscription Cancellations: Subscriptions may be canceled with at least 7 days' notice before the next billing cycle. No refunds are issued for partial months.
• Delivery Cancellations: Deliveries may be cancelled with at least 24 hours' notice before your scheduled delivery time, otherwise a cancellation fee of $100 will be assessed.
3a. Option to Purchase
• Option to Purchase/Rent-to-Own: Renter may select the option to purchase at any time. Standard rent-to-own term is 36 on-time installments at the normal rental rate. On-time payments made before adding the Option to Purchase will be credited to the balance of the Option. Shorter installment terms are available at a higher rental rate. A late payment is counted as a missed installment, and the next on-time payment resumes the installment countdown. Once your installment balance is zero, you own the equipment.
• Early Payoff/Same as Cash: Renter may elect to pay off the Option to Purchase at any time during their rental period by contacting our Billing team. Amount is determined at the time of election as the balance of installments remaining. Early payoff will be invoiced separately from monthly installments.3b. Option to Purchase Table
| Option | On-Time Installments Needed | Installment Rate |
|---|---|---|
| Standard | 36 | $60 |
| A | 24 | $80 |
| B | 12 | $120 |
4. Installation, Maintenance, and Repairs
• We will install and setup the units at the agreed delivery location.
• Customers must ensure proper installation space and provide necessary utility connections.
• Routine maintenance and repairs due to normal wear are covered by us.
• Customers must report any issues promptly. Damage due to misuse may result in repair fees.5. Equipment Ownership & Usage Rules
• The washer and dryer remain the property of Upstate Appliance Rentals.
• Customers may not sell, sub-lease, or modify the equipment.
• Units must be used for their intended purpose in residential settings only, and only at the address indicated in your Agreement.6. Liability & Damages
• Customers are responsible for damages resulting from misuse, negligence, or unauthorized modifications.
• Lost or stolen units will incur a replacement fee equal to the market value of the unit.
• Upstate Appliance Rentals is not liable for indirect damages, such as property damage or loss of income, due to equipment failure.7. Service Modifications & Termination
• We reserve the right to modify pricing or service terms with 30 days' notice.
• We may terminate a rental agreement for non-payment, misuse, or policy violations.
• Upon termination, customers must arrange to return their equipment, in good condition, or be subject to replacement fees.8. Privacy Policy
• We collect and store customer information to provide our Service.
• Personal data is handled in accordance with our Privacy Policy, available here.9. SMS Terms of Service
• By booking a rental with us via our online booking form or other medium, you are agreeing to receive SMS messages from Upstate Appliance Rentals. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, and billing notifications. Message frequency varies. Message and data rates may apply. See our Privacy Policy for details. Message HELP for help. Reply STOP to any message to opt out.10. Dispute Resolution & Governing Law
• Any disputes must first be addressed through direct negotiation.
• If unresolved, disputes will be settled through arbitration in South Carolina, USA.
• These Terms are governed by the laws of South Carolina, USA.10. Contact Information
For any questions or concerns, please contact us at:
• Email: upstateappliancerentals@gmail.com
• Phone: +1 (864) 278-5388By using our Service, you acknowledge that you have read and agreed to these Terms.--
Privacy Policy
Last Updated: 3/18/2025Upstate Appliance Rentals, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our washer and dryer rental services (the "Service"). By using our Service, you consent to the practices described in this policy.---1. Information We Collect
• Personal Information: Name, email address, phone number, billing address, and payment details.
• Usage Information: Data related to your interactions with our website and service, including IP address, browser type, and device information.
• Transaction Information: Payment history, rental agreements, and service requests.2. How We Use Your Information
• To provide and manage your rental service.
• To process payments and send billing-related communications.
• To improve our Service and enhance customer experience.
• To communicate important updates, promotional offers, or service notifications.
• To send SMS messages regarding your account, service updates, and promotional offers.
• To comply with legal obligations and enforce our Terms of Service.3. SMS/Text Messaging Policy
• By providing your phone number, you consent to receive SMS messages from us regarding your account, service updates, and promotions.
• Message frequency varies. Standard message and data rates may apply.
• You can opt out at any time by replying STOP to any text message. Reply HELP for assistance.
• We do not share or sell your phone number to third parties or affiliates for marketing purposes.4. How We Share Your Information
• Service Providers: We may share your data with third-party payment processors and logistics providers to fulfill your rental orders.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process.
• Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred as part of the business transaction.5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or loss. However, no security measures are completely foolproof.6. Your Rights and Choices
• You may update or correct your personal information by contacting us.
• You may opt out of marketing emails by following the unsubscribe instructions in any email.
• You may opt out of SMS communications by replying STOP to any message.
• You may request access to or deletion of your data, subject to legal limitations.7. Cookies and Tracking Technologies
Our website may use cookies and tracking technologies to enhance your browsing experience and collect usage data.8. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.9. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with the updated effective date.10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
• Email: upstateappliancerentals@gmail.com
• Phone: +1 (864) 278-5388By using our Service, you acknowledge that you have read and understood this Privacy Policy.
Support Request
Please fill out the Support Request form below with your information. Provide as much detail as possible when describing your situation. If you can upload photos or video, that would help greatly.